DENTAL WORLD MANILA DATA
PRIVACY NOTICE
Dental World Manila is committed to protect your privacy and ensure that all personal data collected from you are processed according to the principles of transparency, legitimate purpose and proportionality pursuant to R.A. 10173 (Data Privacy Act of 2012). Our goal is to protect your personal data on the channels you interact with us – through our website, electronic channels, in our branches and on the phone.
Information Collection and Use
Once you come to our clinic we may ask for or hold personal information about you which will be used to give you an appropriate and excellent healthcare and treatment.
This information may include:
- Basic information, such as name, address, date and place of birth, civil status, gender, nationality, religion and occupation.
- Contact details
- Dental records
- Financial details, payment for services and doctor professional fees
- Responses to surveys, about healthcare issues
- Visual images, personal appearance and behavior, example CCTV images which used for building security
How we use information
- to provide and maintain our Service;
- to notify you about changes to our Service;
- to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
- to provide you with the dental care and treatment that you need, we require up-to-date and accurate information about you.
- We may use your contact details to inform you of products and services available at our Clinic.
- To meet regulatory requirements
- In any other way we may describe when you provide the information;
- for any other purpose with your consent.
Disclosure of Data
We do not disclose our data unless required to do so by law or in response to valid requests by public authorities. Your information is normally used only by those working at the clinic but there may be instances where we need to share it – for example, with:
- Your doctor
- The hospital or community dental services or other health professionals caring for you
- Specialist dental or medical services to which we may refer you
- Dental laboratories
- Private dental insurance or schemes of which you are a member
We will only disclose your information on a need-to-know basis and will limit any information that we share to the minimum necessary. We will not disclose your personal information to any other third parties without patient’s consent unless health and safety is at risk and law that mandated us to pass your information.
Security of Information
Our obligation is to protect and secure your personal, sensitive information and its confidentiality. We implemented security control measures to ensure the security and confidentiality of your personal data whether it is in a form of paper or computerized.
We store your personal information securely on our clinic computer system or in some occasions in a manual filing system.
Your information cannot be accessed by those who do not work at the clinic; only those working at the clinic have access to your information. They understand their legal responsibility to maintain confidentiality and follow clinic procedures to ensure this.
We take precautions to ensure security of the clinic premises, the clinic filing systems and computers.
We use high-quality specialist dental software to record and use your personal information safely and effectively.
Surveillance Cameras
We employ surveillance cameras on and around our dental facilities in order to:
- Monitor operational and safety related incidents
- To protect our staff, doctors, patients and other visitors
- To provide a safer environment
- To prevent or reduce unlawful activity
Retention of Data
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Contact Us
If you have any questions about this Privacy Policy, please contact us by email: dwmdataprotection@gmail.com.
Clinic Info
Unit WZ 222 2nd Level, Wellness Zone, North Parking Bldg., SM Mall of Asia, J.W. Diokno Blvd., Mall of Asia Complex, Pasay City, Philippines
Landline: (632) 8556-0373
Mobile: +63 925 735 6366 (Smart)
WhatsApp: 0922 871 9665
Mondays to Sundays
10AM - 7PM
Room 1112 11th Floor, South Tower, Cathedral Heights Bldg. Complex, Quezon City, Philippines
Landline : (632) 8723-0101 loc. 2112
Mobile: +63 925 552 5684 (Smart)
WhatsApp: 0922 871 9665
Mondays to Saturdays
10AM - 5PM by appointment only
309B-310 3F Northlink Bldg., SM City North EDSA, Quezon City, Philippines
Landline: (632) 8441-5803
Mobile: +63 922 871 9667 (Smart)
WhatsApp: 0922 871 9665
Mondays to Saturdays
10AM - 6:00PM
Unit 2218 Centuria Medical Makati, Century City, Kalayaan Ave. corner Salamanca St., Poblacion, Makati City, Philippines
Landline: (632) 8287-8187
Mobile: +63 925 778 7177 (Smart)
WhatsApp: 0922 871 9665
Mondays to Saturdays
10AM - 6:00PM
